WoolMate Privacy Policy (Android Global)

Effective date: July 17, 2026<br /> Version: 1.1.0<br /> Platform: Android<br /> Distribution region: overseas/global distribution build<br /> Developer: Beijing Chenghan Bowen Education Technology Co., Ltd.<br /> Contact: contact@chenghanbowen.com

1. Scope

This Policy applies to the WoolMate Android Global app and the related Global catalog, search, product detail, affiliate-link, account, feedback, legal, analytics, advertising, diagnostics, and support services.

WoolMate helps users discover products available through AliExpress. WoolMate participates in the AliExpress Affiliate Program and may receive a commission when a user follows an affiliate link and completes an eligible transaction. WoolMate is not the seller, payment processor, shipping provider, or after-sales provider for AliExpress transactions.

2. Information We Process

Depending on the features you use, we may process:

• Catalog and interaction data, such as search terms, category or market selections, product identifiers, page views, outbound-link actions, and affiliate-link results.
• Request context, such as country or market, locale, currency, client platform, app version, and an app installation identifier used for service operation, abuse prevention, and diagnostics.
• Optional account information, such as the phone number or email address used to sign in, account identifier, profile details, login state, and account-deletion requests.
• Feedback and support information, such as feedback text, contact details you provide, and files you actively select for attachment.
• Device and diagnostics information, such as device model, operating-system version, app version, network state, IP address, crash information, performance diagnostics, and security or anti-abuse signals.
• Consent and advertising information, such as privacy choices, advertising-consent status, app interactions, ad impressions or clicks, and advertising identifiers when permitted by applicable law, platform rules, and your consent state.

We do not collect precise or approximate location through an Android location permission in the Global app.

3. How We Use Information

We use information to provide catalog browsing, search, product details, affiliate links, optional account and feedback features; remember language, market, currency, and consent choices; secure and troubleshoot the service; measure reliability and feature usage; display ads or first-party promotions under the applicable consent state; comply with law and platform requirements; and respond to support, privacy, and deletion requests.

4. Third-Party Services

The Android Global app may use:

• AliExpress APIs and web pages for product information, attributed links, availability, shipping, tax, price, purchase, and after-sales flows.
• Firebase Analytics for app-usage measurement after the applicable privacy consent is granted.
• Firebase Crashlytics for crash and stability diagnostics after the applicable privacy consent is granted.
• Google Mobile Ads for advertising, measurement, frequency control, and invalid-traffic prevention under the applicable consent state.
• Google User Messaging Platform for advertising and privacy-consent choices in applicable regions.
• System browser or supported external-app links to open AliExpress and other first-party support pages.

These providers process information under their own terms and privacy policies. The Global build includes only the services described above and does not load domestic-market commerce or advertising SDKs.

5. Permissions and Consent

The Global app requires Internet access to provide its core service. It does not request Android location, storage, or notification permission for the current core release. Files for feedback are selected through the system picker when you choose to attach them.

Firebase Analytics, Firebase Crashlytics, Google Mobile Ads, and related first-party promotion features remain disabled until the app has the privacy consent required by the current product flow. You can also limit personalized advertising in the app or through applicable Google and Android settings.

6. Sharing, Sale, and International Processing

We do not sell your personal information. We share information only as needed with service providers described above, hosting and security providers, account and feedback services, professional advisers, authorities where legally required, or a successor in a lawful business transfer.

Because the Global service and its providers operate internationally, information may be processed in countries or regions outside your residence. We use contractual, technical, and organizational safeguards required by applicable law.

7. Retention and Security

We retain information only for as long as reasonably necessary for the purposes described in this Policy, legal obligations, dispute resolution, security, and fraud prevention. Retention periods vary by data type and service. We use encrypted transport and reasonable access-control, logging, backup, and security measures, but no system can guarantee absolute security.

8. Your Choices and Rights

You may manage privacy consent and personalized-ad settings in the app, manage relevant device settings, sign out, edit supported account details, delete an account through Mine > Settings > Delete Account, or submit a web deletion request at https://woolmate.cn/apps/woolmate/account-deletion.

Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent by contacting contact@chenghanbowen.com. Withdrawing consent does not affect processing already lawfully completed.

9. Children

The Global app is not directed to children under 13 or the minimum age required in the user's jurisdiction. If we learn that we processed a child's personal information without valid authorization, we will take reasonable steps to delete it.

10. Changes and Contact

We may update this Policy as the app, providers, law, or platform requirements change. Material changes will be presented through the app, legal page, or another appropriate notice before they take effect where required.

For privacy questions or requests, contact contact@chenghanbowen.com.