WoolMate Global Terms of Service
Effective date: July 17, 2026<br /> Version: 1.1.0<br /> Platforms: Android, iOS, and HarmonyOS Global builds<br /> Developer: Beijing Chenghan Bowen Education Technology Co., Ltd.<br /> Contact: contact@chenghanbowen.com
1. Acceptance and Eligibility
These Terms apply to the WoolMate Global app. By installing, opening, or using the app, you agree to these Terms and the applicable WoolMate Global Privacy Policy. You must have the legal capacity required in your jurisdiction, and a parent or guardian must authorize use where applicable.
2. Service
WoolMate provides curated AliExpress product discovery, search, product details, market and currency presentation, and outbound affiliate links. Optional account, feedback, legal, diagnostics, advertising, and first-party promotion features may also be available. Features vary by platform, country, language, device, app version, third-party availability, and law.
WoolMate participates in the AliExpress Affiliate Program. We may receive a commission when you follow an attributed link and complete an eligible transaction. This does not increase our control over the transaction.
3. Third-Party Transactions
WoolMate is not the seller, marketplace operator, payment processor, shipping provider, customs broker, tax adviser, or after-sales provider for products displayed through AliExpress. Product availability, final price, discount, currency conversion, tax, customs duty, shipping destination, delivery time, product compliance, warranty, returns, refunds, disputes, and after-sales service are determined by AliExpress and the relevant seller at the time you leave WoolMate.
You must review the final AliExpress page and comply with its terms, privacy policy, transaction rules, seller terms, and local import or product requirements before purchasing. WoolMate does not guarantee that every product is available, lawful, suitable, or deliverable in your location.
4. Accounts and Feedback
Core catalog browsing does not require a WoolMate account. If you create or use an account, you must provide accurate information, protect verification codes and login credentials, and notify us of suspected unauthorized use. You may delete an account through the in-app deletion entry or https://woolmate.cn/apps/woolmate/account-deletion.
When submitting feedback, you must not provide unlawful, infringing, malicious, confidential, or unnecessary third-party personal information. You grant us permission to use the submitted material only as reasonably needed to provide support, investigate issues, and improve the service.
5. Acceptable Use
You may not misuse the service; interfere with security or availability; bypass technical restrictions; submit fraudulent traffic or transactions; scrape, automate, reverse engineer, modify, or redistribute the app except where applicable law expressly permits; infringe intellectual-property or privacy rights; or use the service for unlawful, harmful, deceptive, or abusive activity.
6. Intellectual Property
WoolMate software, interface, branding, original content, and documentation are owned by the developer or its licensors and protected by applicable law. AliExpress, seller names, product images, trademarks, and third-party content belong to their respective owners. No ownership is transferred to you under these Terms.
7. Availability and Changes
We may update, add, limit, suspend, or discontinue features to maintain security, comply with law or store policy, respond to third-party API or affiliate-program changes, improve the service, or address technical and operational needs. We will provide notice where required, but continuous or error-free availability is not guaranteed.
8. Disclaimers and Liability
To the extent permitted by applicable law, WoolMate is provided on an "as is" and "as available" basis. We disclaim implied warranties that may lawfully be excluded. We are not responsible for third-party products, content, seller conduct, marketplace decisions, payment, shipping, customs, taxes, returns, refunds, or losses caused by your reliance on stale or incomplete third-party information.
Nothing in these Terms excludes or limits liability or consumer rights that cannot lawfully be excluded. Where liability may be limited, our aggregate liability will not exceed the greater of the amount you paid directly to us for the affected WoolMate service during the previous 12 months or the minimum amount required by applicable law.
9. Privacy
Our processing of personal information is described in the applicable WoolMate Global Privacy Policy. Third-party services, including AliExpress, process information under their own policies after you open or use those services.
10. Governing Rules and Disputes
These Terms are governed by the laws of the People's Republic of China, excluding conflict-of-law rules, unless mandatory consumer law in your country or region provides otherwise. The parties should first try to resolve disputes through good-faith communication. Any court or dispute mechanism required by mandatory local law remains available.
11. Changes and Contact
We may update these Terms as the service, law, or platform requirements change. Material changes will be presented through the app, legal page, or another appropriate notice where required. Continued use after the effective date means acceptance to the extent permitted by law.
Questions may be sent to contact@chenghanbowen.com.